com.flowable.engage.engine.impl.desk.cmd

Class SwitchToDeskTeamMemberCmd

java.lang.Object

com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd<T>

com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd<Void>

com.flowable.engage.engine.impl.desk.cmd.SwitchToDeskTeamMemberCmd

All Implemented Interfaces:

Command<Void>

public class SwitchToDeskTeamMemberCmd
extends AbstractTicketCmd<Void>

Switches the assignee of a ticket converrsation to a member of the desk team.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field and Description
protected String	deskMemberId

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

deskConversationId, digitalAssistantUserId, isNewTicket, ticketConversationId

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

SPLITTING_CHARS

Constructor Summary

Constructors

Constructor and Description
SwitchToDeskTeamMemberCmd(String deskConversationId, String ticketConversationId, String chatBotUserId, String deskMemberId, boolean isNewTicket)

Method Summary

Modifier and Type	Method and Description
Void	execute(CommandContext commandContext)
String	getDeskMemberId()

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

createAndInitializeTicketPayload, getDeskConversation, getDeskConversationId, getDigitalAssistantUserId, getTicketConversation, getTicketConversationId, getUserDisplayName, isNewTicket, removeStickyMessages

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

extractWordsWithMaxSize, getConversationParticipants, getConversationService, getDeskService, getIdentityService, getMessageService, isSplittingChar

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

deskMemberId

protected final String deskMemberId

Constructor Detail

SwitchToDeskTeamMemberCmd

public SwitchToDeskTeamMemberCmd(String deskConversationId,
                                 String ticketConversationId,
                                 String chatBotUserId,
                                 String deskMemberId,
                                 boolean isNewTicket)

Method Detail

execute

public Void execute(CommandContext commandContext)

getDeskMemberId

public String getDeskMemberId()