com.flowable.engage.engine.impl.desk.cmd

Class AbstractDeskCmd<T>

java.lang.Object

com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd<T>

All Implemented Interfaces:

Command<T>

Direct Known Subclasses:

AbstractTicketCmd, StartTicketConversationCmd

public abstract class AbstractDeskCmd<T>
extends Object
implements Command<T>

An abstract base class for desk and ticket related commands.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field and Description
protected static char[]	SPLITTING_CHARS

Constructor Summary

Constructors

Constructor and Description
AbstractDeskCmd()

Method Summary

Modifier and Type	Method and Description
protected String	extractWordsWithMaxSize(String content, int maxCharacters, String postfix) Extracts content from a given string with a maximum length and returns it with full words and an optional ending.
protected List<String>	getConversationParticipants(String conversationId, CommandContext commandContext)
protected ConversationService	getConversationService(CommandContext commandContext)
protected DeskService	getDeskService(CommandContext commandContext)
protected PlatformIdentityService	getIdentityService(CommandContext commandContext)
protected MessageService	getMessageService(CommandContext commandContext)
protected boolean	isSplittingChar(char character)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface org.flowable.common.engine.impl.interceptor.Command

execute

Field Detail

SPLITTING_CHARS

protected static final char[] SPLITTING_CHARS

Constructor Detail

AbstractDeskCmd

public AbstractDeskCmd()

Method Detail

extractWordsWithMaxSize

protected String extractWordsWithMaxSize(String content,
                                         int maxCharacters,
                                         String postfix)

Extracts content from a given string with a maximum length and returns it with full words and an optional ending.

Parameters:

content - the content to return the first words up to the maximum characters provided

maxCharacters - the maximum number of characters to cut-off afterwards

postfix - the optional string to be added to the end of the cut-off content

Returns:

extracted content

isSplittingChar

protected boolean isSplittingChar(char character)

getConversationParticipants

protected List<String> getConversationParticipants(String conversationId,
                                                   CommandContext commandContext)

getIdentityService

protected PlatformIdentityService getIdentityService(CommandContext commandContext)

getMessageService

protected MessageService getMessageService(CommandContext commandContext)

getConversationService

protected ConversationService getConversationService(CommandContext commandContext)

getDeskService

protected DeskService getDeskService(CommandContext commandContext)