Package com.flowable.engage.external.system.service

Class InboundUnsupportedMessageServiceImpl

java.lang.Object

com.flowable.engage.external.system.service.InboundUnsupportedMessageServiceImpl

All Implemented Interfaces:

InboundUnsupportedMessageService

public class InboundUnsupportedMessageServiceImpl
extends Object
implements InboundUnsupportedMessageService

Author:

Filip Hrisafov

Field Summary

Fields

Modifier and Type	Field	Description
protected final ExternalConversationService	externalConversationService
static final String	FALLBACK_LANGUAGE
protected final PlatformIdentityService	identityService
protected final InboundMessageRoutingService	inboundMessageRoutingService
protected final org.slf4j.Logger	logger
protected final MessageService	messageService
protected final TemplateService	templateService

Constructor Summary

Constructors

Constructor	Description
InboundUnsupportedMessageServiceImpl(InboundMessageRoutingService inboundMessageRoutingService, MessageService messageService, ExternalConversationService externalConversationService, TemplateService templateService, PlatformIdentityService identityService)

Method Summary

Modifier and Type	Method	Description
protected String	getExternalUnsupportedMessage(InboundMessage inboundMessage, UserAccount userAccount)
protected String	getLanguageForAccount(UserAccount userAccount)
protected String	getMessageExternalId(InboundMessage inboundMessage)
protected String	getTenantForAccount(UserAccount userAccount)
protected boolean	isDuplicateMessage(String externalId)
protected void	sendInternalUnsupportedMessageInConversation(String conversationIdForUserAccount, InboundMessage inboundMessage, UserAccount userAccount)
protected void	sendPrivateUnsupportedMessageInConversation(String conversationIdForUserAccount, InboundMessage inboundMessage, UserAccount userAccount)
protected void	sendUnsupportedMessageDirectlyToUser(InboundMessage inboundMessage, UserAccount userAccount)
void	unsupportedMessageReceived(InboundMessage inboundMessage, UserAccount userAccount)	An unsupported inbound message has been received.
protected void	unsupportedMessageReceivedActiveAccount(InboundMessage inboundMessage, UserAccount userAccount)
protected void	unsupportedMessageReceivedInactiveAccount(InboundMessage inboundMessage, UserAccount userAccount)
protected void	unsupportedMessageReceivedNoAccount(InboundMessage inboundMessage)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

FALLBACK_LANGUAGE

public static final String FALLBACK_LANGUAGE

See Also:

• Constant Field Values

logger

protected final org.slf4j.Logger logger

inboundMessageRoutingService

protected final InboundMessageRoutingService inboundMessageRoutingService

messageService

protected final MessageService messageService

externalConversationService

protected final ExternalConversationService externalConversationService

templateService

protected final TemplateService templateService

identityService

protected final PlatformIdentityService identityService

Constructor Details

InboundUnsupportedMessageServiceImpl

public InboundUnsupportedMessageServiceImpl(InboundMessageRoutingService inboundMessageRoutingService,
 MessageService messageService,
 ExternalConversationService externalConversationService,
 TemplateService templateService,
 PlatformIdentityService identityService)

Method Details

unsupportedMessageReceived

public void unsupportedMessageReceived(InboundMessage inboundMessage,
 UserAccount userAccount)

Description copied from interface: InboundUnsupportedMessageService

An unsupported inbound message has been received. If the UserAccount for the receive message is known it would be sent in the request

Specified by:

unsupportedMessageReceived in interface InboundUnsupportedMessageService

Parameters:

inboundMessage - the received inbound message

userAccount - the optional user account (if there is one for the user account)

unsupportedMessageReceivedNoAccount

protected void unsupportedMessageReceivedNoAccount(InboundMessage inboundMessage)

unsupportedMessageReceivedInactiveAccount

protected void unsupportedMessageReceivedInactiveAccount(InboundMessage inboundMessage,
 UserAccount userAccount)

unsupportedMessageReceivedActiveAccount

protected void unsupportedMessageReceivedActiveAccount(InboundMessage inboundMessage,
 UserAccount userAccount)

sendInternalUnsupportedMessageInConversation

protected void sendInternalUnsupportedMessageInConversation(String conversationIdForUserAccount,
 InboundMessage inboundMessage,
 UserAccount userAccount)

sendPrivateUnsupportedMessageInConversation

protected void sendPrivateUnsupportedMessageInConversation(String conversationIdForUserAccount,
 InboundMessage inboundMessage,
 UserAccount userAccount)

sendUnsupportedMessageDirectlyToUser

protected void sendUnsupportedMessageDirectlyToUser(InboundMessage inboundMessage,
 UserAccount userAccount)

getExternalUnsupportedMessage

protected String getExternalUnsupportedMessage(InboundMessage inboundMessage,
 UserAccount userAccount)

getMessageExternalId

protected String getMessageExternalId(InboundMessage inboundMessage)

isDuplicateMessage

protected boolean isDuplicateMessage(String externalId)

getLanguageForAccount

protected String getLanguageForAccount(UserAccount userAccount)

getTenantForAccount

protected String getTenantForAccount(UserAccount userAccount)