Package com.flowable.engage.engine.impl.desk.cmd

Class SwitchToDeskTeamMemberCmd

java.lang.Object

com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd<Void>

com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd<Void>

com.flowable.engage.engine.impl.desk.cmd.SwitchToDeskTeamMemberCmd

All Implemented Interfaces:

org.flowable.common.engine.impl.interceptor.Command<Void>

public class SwitchToDeskTeamMemberCmd
extends AbstractTicketCmd<Void>

Switches the assignee of a ticket converrsation to a member of the desk team.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field	Description
protected final String	deskMemberId

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

deskConversationId, digitalAssistantUserId, isNewTicket, ticketConversationId

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

SPLITTING_CHARS

Constructor Summary

Constructors

Constructor	Description
SwitchToDeskTeamMemberCmd(String deskConversationId, String ticketConversationId, String chatBotUserId, String deskMemberId, boolean isNewTicket)

Method Summary

Modifier and Type	Method	Description
Void	execute(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
String	getDeskMemberId()

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

createAndInitializeTicketPayload, getDeskConversation, getDeskConversationId, getDigitalAssistantUserId, getTicketConversation, getTicketConversationId, getUserDisplayName, isNewTicket, removeStickyMessages

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

extractWordsWithMaxSize, getConversationParticipants, getConversationService, getDeskService, getIdentityService, getMessageService, isSplittingChar

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

deskMemberId

protected final String deskMemberId

Constructor Details

SwitchToDeskTeamMemberCmd

public SwitchToDeskTeamMemberCmd(String deskConversationId,
 String ticketConversationId,
 String chatBotUserId,
 String deskMemberId,
 boolean isNewTicket)

Method Details

execute

public Void execute(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

getDeskMemberId

public String getDeskMemberId()