Package com.flowable.engage.engine.impl.desk.cmd

Class InitializeTicketConversationCmd

java.lang.Object

com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd<Void>

com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd<Void>

com.flowable.engage.engine.impl.desk.cmd.InitializeTicketConversationCmd

All Implemented Interfaces:

org.flowable.common.engine.impl.interceptor.Command<Void>

public class InitializeTicketConversationCmd
extends AbstractTicketCmd<Void>

Initializes a newly created ticket conversation as a child of a desk conversation.

Author:

Micha Kiener

Field Summary

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

deskConversationId, digitalAssistantUserId, isNewTicket, ticketConversationId

Fields inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

SPLITTING_CHARS

Constructor Summary

Constructors

Constructor	Description
InitializeTicketConversationCmd(String deskConversationId, String ticketConversationId, String digitalAssistantUserId)

Method Summary

Modifier and Type	Method	Description
Void	execute(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected void	postTicketInitializationMessage(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractTicketCmd

createAndInitializeTicketPayload, getDeskConversation, getDeskConversationId, getDigitalAssistantUserId, getTicketConversation, getTicketConversationId, getUserDisplayName, isNewTicket, removeStickyMessages

Methods inherited from class com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd

extractWordsWithMaxSize, getConversationParticipants, getConversationService, getDeskService, getIdentityService, getMessageService, isSplittingChar

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

InitializeTicketConversationCmd

public InitializeTicketConversationCmd(String deskConversationId,
 String ticketConversationId,
 String digitalAssistantUserId)

Method Details

execute

public Void execute(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

postTicketInitializationMessage

protected void postTicketInitializationMessage(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)