Package com.flowable.engage.engine.impl.bot

Class ConversationManagementBot

java.lang.Object

com.flowable.engage.engine.impl.bot.ConversationManagementBot

All Implemented Interfaces:

BotService

public class ConversationManagementBot
extends Object
implements BotService

A service bot supporting basic conversation management functionality like joining or dropping participants, archiving, etc.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field	Description
protected final ConversationPermissionService	conversationPermissionService
protected final ConversationService	conversationService
protected String	digitalAssistantUserId	The user id of the digital assistant used in ticket and desk conversations, defaults to the digital assistant user, if not changed.
protected final PlatformIdentityService	identityService
protected final MessageService	messageService
protected final com.fasterxml.jackson.databind.ObjectMapper	objectMapper
protected final TaskService	taskService

Constructor Summary

Constructors

Constructor	Description
ConversationManagementBot(ConversationService conversationService, TaskService taskService, MessageService messageService, ConversationPermissionService conversationPermissionService, PlatformIdentityService identityService, com.fasterxml.jackson.databind.ObjectMapper objectMapper)

Method Summary

Modifier and Type	Method	Description
protected BotActionResult	addParticipantsToConversation(Collection<String> participantIds, String conversationId, Map<String,Object> payload)
protected BotActionResult	archiveConversation(String conversationId)
protected String	createTask(String conversationId, String subject, String description, Date dueDate, String ownerId, String assigneeId)
protected Boolean	getBooleanValueOrDefault(Object value, Boolean defaultValue)
protected Boolean	getBooleanValueOrNull(Object value)
protected String	getConversationName(Conversation conversation)
String	getDescription()
String	getDigitalAssistantUserId()
protected Integer	getIntegerValueOrNull(Object value)
String	getKey()
String	getName()
protected String	getStringValueOrNull(Object value)
String	getUserName(String userId, String tenantId)
protected BotActionResult	handleCreateNewConversationTask(String conversationId, String currentUserId, Map<String,Object> payload)
protected BotActionResult	handleCreateNewTopicAction(String conversationId, String currentUserId, Map<String,Object> payload, String userIdForPermissionChecks)
BotActionResult	invokeBot(HistoricActionInstance actionInstance, ActionDefinition actionDefinition, Map<String,Object> payload)
protected BotActionResult	removeParticipantsFromConversation(Collection<String> participantIds, String conversationId)
void	setDigitalAssistantUserId(String digitalAssistantUserId)
protected void	validateAddParticipantsPermission(Collection<String> participantIds, String conversationId)
protected void	validateArchiveConversationPermission(String conversationId)
protected void	validateDropParticipantsPermission(Collection<String> participantIds, String conversationId)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface com.flowable.action.api.bot.BotService

invokeBot

Field Details

digitalAssistantUserId

protected String digitalAssistantUserId

The user id of the digital assistant used in ticket and desk conversations, defaults to the digital assistant user, if not changed.

conversationService

protected final ConversationService conversationService

taskService

protected final TaskService taskService

messageService

protected final MessageService messageService

conversationPermissionService

protected final ConversationPermissionService conversationPermissionService

identityService

protected final PlatformIdentityService identityService

objectMapper

protected final com.fasterxml.jackson.databind.ObjectMapper objectMapper

Constructor Details

ConversationManagementBot

public ConversationManagementBot(ConversationService conversationService,
 TaskService taskService,
 MessageService messageService,
 ConversationPermissionService conversationPermissionService,
 PlatformIdentityService identityService,
 com.fasterxml.jackson.databind.ObjectMapper objectMapper)

Method Details

getKey

public String getKey()

Specified by:

getKey in interface BotService

getName

public String getName()

Specified by:

getName in interface BotService

getDescription

public String getDescription()

Specified by:

getDescription in interface BotService

invokeBot

public BotActionResult invokeBot(HistoricActionInstance actionInstance,
 ActionDefinition actionDefinition,
 Map<String,Object> payload)

Specified by:

invokeBot in interface BotService

addParticipantsToConversation

protected BotActionResult addParticipantsToConversation(Collection<String> participantIds,
 String conversationId,
 Map<String,Object> payload)

validateAddParticipantsPermission

protected void validateAddParticipantsPermission(Collection<String> participantIds,
 String conversationId)

removeParticipantsFromConversation

protected BotActionResult removeParticipantsFromConversation(Collection<String> participantIds,
 String conversationId)

validateDropParticipantsPermission

protected void validateDropParticipantsPermission(Collection<String> participantIds,
 String conversationId)

archiveConversation

protected BotActionResult archiveConversation(String conversationId)

validateArchiveConversationPermission

protected void validateArchiveConversationPermission(String conversationId)

handleCreateNewTopicAction

protected BotActionResult handleCreateNewTopicAction(String conversationId,
 String currentUserId,
 Map<String,Object> payload,
 String userIdForPermissionChecks)

handleCreateNewConversationTask

protected BotActionResult handleCreateNewConversationTask(String conversationId,
 String currentUserId,
 Map<String,Object> payload)

createTask

protected String createTask(String conversationId,
 String subject,
 String description,
 Date dueDate,
 String ownerId,
 String assigneeId)

getConversationName

protected String getConversationName(Conversation conversation)

getStringValueOrNull

protected String getStringValueOrNull(Object value)

getBooleanValueOrNull

protected Boolean getBooleanValueOrNull(Object value)

getBooleanValueOrDefault

protected Boolean getBooleanValueOrDefault(Object value,
 Boolean defaultValue)

getIntegerValueOrNull

protected Integer getIntegerValueOrNull(Object value)

getUserName

public String getUserName(String userId,
 String tenantId)

getDigitalAssistantUserId

public String getDigitalAssistantUserId()

setDigitalAssistantUserId

public void setDigitalAssistantUserId(String digitalAssistantUserId)